For any business to be successful it must be memorable. Customers must remember the quality of the products and services as well as their overall experience with the business. Every business has a personality that customers associate with the quality of those products.
The year that I was employed as a server at Chick-fil-a, I was expected to deliver good and friendly service. Not only is Chick-fil-a known for it's excellent food and good service but for it's famous personality: the cow. They catch your attention in a humorous and memorable way. I personally think that if it weren't for these sneaky and fun characters, Chick-fil-a would not be as successful. The next time I crave a chicken sandwich, you know where I'll be.
P.S. I was the cow!
The year that I was employed as a server at Chick-fil-a, I was expected to deliver good and friendly service. Not only is Chick-fil-a known for it's excellent food and good service but for it's famous personality: the cow. They catch your attention in a humorous and memorable way. I personally think that if it weren't for these sneaky and fun characters, Chick-fil-a would not be as successful. The next time I crave a chicken sandwich, you know where I'll be.
P.S. I was the cow!
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